Webhostuk LTD: Best UK Web Hosting, WordPress, Cloud Servers & Domains - London

Waynne Smith

Really good service, reliable and very friendly. Was very impressed by the help given by Rachel Davies when we hit a difficult patch. All issues and problems have been sorted out very quickly and in the last 4 years we've only had a couple of minor outages. All in all a great company to deal with.

Ashley Anderton

Excellent customer service, I've been using them for over 5 years now without a single problem. 24hr live chat is brilliant! Rachel Davies provided excellent support during purchase and transfer of my domain.

Shah Noor

I signed up with this company for a 3-year Window Hosting package about a year ago because it was one the cheapest around. I now regret it
The company is based in India and on the web chat and all the support staff uses alias English names. A trick in book to win customers or shall I say another way to show that it is a UK based company.
The registered UK address is only an alias or virtual office and the company’s telephone number 020 3…. is a virtual number too.
The past 16 years I have been with 1&1, IONOS, Goddady, Fasthost, names.co.uk but never experienced issues with my website going down (server reliability) or SSL security matters.
Their server is highly unreliable. Within a year alone, I recall my website went down no less than on 7 occasions. Also, the SSL deregistered on many occasions which I used to find out from customer who would tell me that they could not access my website.
More of a serious concern, today, I noted they took out money from my PayPal for so called ‘Domain Transfer’. What after 1 year you decided steal from a customer’s bank account for something that has already been paid already with the package that was purchased at the outset? Small amount perhaps, some people may not even check this or ignore it altogether. Fraud, scam, you name it, this is notoriously rotted with many high tech companies operating from India and this is a classic example of it.
Most of the staff are like robots and do not address the issue. The owner of the company who called himself a ‘Sam’, yes another alias name is arrogant and rude. He doesn’t understand the principles of good customer services.
If they do not refund my full package, the next step for me is to call the authorities here in UK to ensure that they do not have a platform to operate business.

UK customers, please stay away from this company.

Ben D

I couldn't speak highly enough about this company. I pretty rubbish with I.T and web host have been great in supporting our business with the web hosting and email account never had a problem. and Rachel Davies has been excellent in helping me through the live agent chat facility. no waiting times either. utterly brilliant !

Erkan Satik

The support guys are very friendly and helpful. always available and helped my throughout the process.

We had many challenges and they assisted every step of the way.

David Walton

A top-notch hosting service with top-notch support. The speed and up-time is amongst the best. And on the odd occasion when I've run into any size of issue the speed at which the support team (yes, especially George Shaw) are able to decipher what I'm trying to describe as a fault, implement the fix and get me back up-and-running is astonishing. Truly outstanding.

Luke Temple

Awful service, have 10 months left will leave...told there is unlimited storage..technically correct but inodes is an issue apparently...prior to this issue it had gone down on me at least 3 times. Now there is this issue it's a daily occurrence. Won't help me resolve it, service is appauling. No apologies, no phone line for technical support. Slow speeds, rude staff...avoid avoid avoid!!! Probably will stop my server because of this review! Please do yourself a favour and choose someone else...the price isn't cheap in comparison to others either!

Oliver Pyke

Brilliant service. Rachael Davies was a godsend. I am an It professional but due to the way the website owner had set things up, I'd got stuck at DNS registration for the hosted website.

Rachael had it sorted in minutes, and it was paid for and set up extremely quickly.

She knew her stuff and was fast to execute. Perfect.